Return & Cancellation

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their product and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Replacement Policy –
Please do not accept tampered and/ or mishandled package from our courier partner. We cannot provide any replacement if you accept.

Return and Refund Policy –
If the customer seeks to avail a refund policy and return unused, sealed and undamaged product, please raise a return request and mail us at info@shrombiz.com along with subject title <Return request> <Order no.> . We offer return policy only within 7 days of delivery.
The refund process will commence after receipt of material at the facility. Generally, it takes 5-7 days in the refund process.

Only those products will be considered eligible for returns, for which the “return accepted” is mentioned on the product page.

If the “return accepted” is not written, then the product will not be returned.

Cancellation Policy –
We accept the cancellation of order only till the time placed an order is not dispatched through courier partner. In case a customer needs to cancel the order or has placed an order by mistake please write immediately to our customer care email id at info@shrombiz.com. The full amount will be refunded to customer’s account within 7 days of the cancellation request.

Shipping Policy
We offer shipping facility of our products to all parts of India through our courier partners. We ensure well-packaged material for hamper proof delivery. Normally delivery time ranges from 7 to 10 days from the date of placing the order. This may result in a delay of few more days in case of delivery to the remote location.

Delivery charges may vary from product to product and as per distance of the delivery location.

For any further assistance and clarification regarding our delivery services please contact us at “info@shrombiz.com”